Spinaura Terms and Conditions

Welcome to Spinaura. By accessing and using our platform at spinaura.com, you agree to be bound by the following Terms and Conditions. Please read this document carefully before registering an account or placing any bets. At Spinaura, we are committed to providing a transparent, fair, and secure gaming environment for all our players. If you do not agree with any part of these terms, we ask that you refrain from using our services.

1. About Us

Spinaura Casino Online is operated by Tronabriz Limitada, a company registered under the laws of Costa Rica, with registration number 3-102-890275. Our registered address is San Pedro, Barrio Dent, Del Centro Cultural Costarricense Norteamericano, Doscientos Metros al Norte y Cincuenta al Este, Edificio Ofident, Oficina Numero Tres, San Jose-Montes de Oca, Costa Rica. We are licensed and regulated under Tobique License #0000029. Our Spinaura Casino platform serves players across France, Portugal, Spain, Czech Republic, Canada, Australia, and many other regions worldwide.

2. Eligibility and Account Registration

To use our services at Spinaura Casino, you must meet the following eligibility requirements:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must be a resident of a country where online gambling is legally permitted.
• You must not be located in any jurisdiction where we have restricted access to our services.
• You may only hold one account with us at any given time. Duplicate accounts will be closed and any funds may be forfeited.
• You must provide accurate and truthful personal information during registration.

We reserve the right to request identity verification documents at any time. Our Spinaura Casino login process is protected by industry-standard encryption, and you are responsible for maintaining the confidentiality of your account credentials. If you suspect unauthorized access to your account, you must contact us immediately at support@spinaura.com.

3. Deposits and Withdrawals

3.1 Deposits

At Spinaura, we accept a wide range of payment methods, including Visa, Mastercard, Maestro, Bank Transfer, Paysafecard, Skrill, Neteller, Neosurf, MiFinity, MuchBetter, Apple Pay, MB Way, CASHlib, and cryptocurrencies including Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Dogecoin, and USDT. All deposits are processed instantly and free of charge. The minimum deposit amount is €20 or its equivalent in your chosen currency.

3.2 Withdrawals

Our withdrawal process at Spinaura Casino is designed to be fast and straightforward. The minimum withdrawal amount is €20 for fiat currencies and the crypto equivalent of €20 for digital currencies, with the rate determined by the Coinbase Converter at the time of the request. The following limits apply:

• Standard weekly withdrawal limit: €3,000 / $3,000 or equivalent
• Standard monthly withdrawal limit: €15,000 / $15,000 or equivalent
• VIP weekly withdrawal limit: €5,000 / $5,000 or equivalent
• VIP monthly withdrawal limit: €20,000 / $20,000 or equivalent
• All progressive jackpot wins are paid out in full without limit

We aim to process all approved withdrawals within 72 hours. E-wallets and cryptocurrency withdrawals are typically completed within 24 hours, while card withdrawals may take 3–5 business days. If your requested withdrawal amount exceeds a payment method's maximum limit, we may split the payout into multiple installments.

4. Bonuses and Promotions

At Spinaura, we offer a generous welcome package and a wide variety of ongoing promotions. Our Spinaura Bonus terms apply to all promotional offers and must be read carefully before claiming any reward.

4.1 General Bonus Rules

• All bonuses are subject to wagering requirements as specified per offer. Standard wagering requirements are 40x the bonus amount.
• The maximum win from any bonus is limited to 10x the bonus amount, unless otherwise stated.
• Bonuses expire 7 days after being credited to your account, unless stated otherwise.
• Free spins expire within 3 days of being credited.
• We reserve the right to modify, suspend, or cancel any promotion at our discretion.
• Bonuses may not be combined unless explicitly permitted by us.
• We may request additional verification before processing withdrawals of bonus-related winnings.

4.2 Welcome Bonus

Our Spinaura Bonus de Bienvenue consists of a multi-deposit welcome package offering match bonuses and free spins across your first four deposits. Bonus codes must be entered at the time of deposit. We do not credit bonuses retroactively. Full terms for each offer are available on our promotions page. Our Spinaura Casino bonus terms are designed to be fair and transparent for all players.

5. Game Rules and Fair Play

We operate a portfolio of over 5,000 games powered by 95+ providers including Evolution, Pragmatic Play, NetEnt, Play'n GO, Microgaming, and many more. All games are governed by certified random number generators (RNGs) and are independently tested for fairness. At Spinaura Casino Online, we do not tolerate cheating, collusion, or any form of fraudulent activity. We reserve the right to void bets and suspend accounts where manipulation is suspected.

6. Responsible Gaming

We at Spinaura Casino are deeply committed to responsible gambling. We provide tools including deposit limits, session limits, self-exclusion, and reality checks. If you feel your gambling is becoming problematic, we encourage you to use these tools or contact our support team. Players who self-exclude will not receive marketing communications from us during the exclusion period. We support access to third-party organizations such as GamCare, BeGambleAware, and Gamblers Anonymous.

7. VIP Program

Our Spinaura VIP Program is available to qualifying players who deposit a cumulative total of €2,500 or more. Once you meet this threshold, a personal manager will contact you within 24 hours. VIP membership includes exclusive bonuses, priority service, higher withdrawal limits, private events, and dedicated concierge support. VIP status may also be transferred from another casino upon verification. We reserve the right to modify VIP terms at any time.

8. Intellectual Property

All content on our platform, including logos, graphics, software, game content, and text, is the intellectual property of Tronabriz Limitada or our licensed content providers. You may not copy, reproduce, distribute, or create derivative works from any of our materials without our express written permission.

9. Limitation of Liability

We provide our services on an "as is" basis. While we strive to ensure uninterrupted access to our Spinaura Casino Online platform, we cannot guarantee that our services will always be available, error-free, or free of technical interruptions. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our platform.

10. Governing Law and Disputes

These Terms and Conditions are governed by the laws of Costa Rica. In the event of a dispute, we encourage you to contact us directly at support@spinaura.com so that we may resolve the matter amicably. We are committed to fair and prompt resolution of all complaints. If a resolution cannot be reached, disputes may be referred to the relevant regulatory body under our Tobique License #0000029.

11. Changes to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. We will notify you of significant changes via email or through a notice on our platform. Continued use of our services following any such changes constitutes your acceptance of the revised terms. We encourage you to review this page regularly to stay informed of any updates.

12. Contact Us

If you have any questions about these Terms and Conditions, please do not hesitate to reach out to our support team. We provide 24/7 live chat support as well as email assistance at support@spinaura.com. Our team is available in English, French, Portuguese, Spanish, and Czech to assist you.